Telemedicine vs. ER for Eye Problems in Texas | Need Eye Exam

​

Eye problems can feel urgent even when they aren't emergencies. Here is how to decide.

​

Go to the ER or call 911 right away for:

sudden vision loss, severe eye pain, a penetrating injury, chemical exposure, or major eye trauma. Do not wait for an appointment.

​

Telemedicine may be an option for certain follow-up visits, progress checks, and some medical or urgent concerns. Our team screens your situation by phone first, and decides case by case whether a virtual visit is appropriate.

​

What telemedicine isn't.

It does not replace a comprehensive in-person eye exam, and annual or routine exams still happen at our Carrollton clinic.

​

How to start.

Call or text 469-469-1338 to inform us about the virtual visit prior to booking your appointment. If a virtual visit isn't a fit, we'll help you find the right next step.